Outstanding Performance & Innovative Technology


  • Instructing to run the DDU because my graphics card is not working
    For DDU, you can follow this guide: 
    Essentially, DDU will pick up any traces of residual driver data and delete those traces. This is a fairly good tutorial for DDU.
  • My card is causing black screens
    Generally, around what temperatures are you operating? If the system is blackscreening and then crashing it could be indicative of thermals going haywire. If however, the thermals are under control, it could be software related; in which case I would recommend doing a DDU uninstall of your drivers in safe mode, reinstalling them, and seeing if the problem persists. Additionally, if you’re getting performance dips in game, there was a hotfix in the latest Windows update so make sure your Windows is as up to date as possible. Also, is your motherboard BIOS currently up to date with  all the latest Window’s updates and driver updates? 
  • The fans run fine. The card has been causing the computer to shut down and restart every time it’s used.
    Are you daisy chaining the cables on your card? The instability could be caused by the card getting insufficient power.
  • My new card never work
    Can you plug in 2 separate, dedicated PCI-E cables into the 2 power slots.One PCIE PSU cable will not always have sufficient power draw to support the 5700xt.
  • RX6900XT RED DEVIL LIMITED EDITION can’t work. I put another card and this one did work, so it was discarded, I have a Focus 1000W Platinum
    Try the card on different monitors, tested out other HDMI/DisplayPort cables, and tested out your current monitor on a different system. Be sure using 3 separate PCIE power cables. Do not daisy chaining the PCIE power. 
  • ARGB function could not work
    Please make sure ARGB cable have already connect correctly, and ‘Synchronize with Motherboard’  feature in Devilzone software have already selected.
  • Where is the SATA connector?
    You could find SATA connector on PCB edge of I/O board, please connect SATA cable before installing display card, if you want to install a 2.5" SATA HDD/SSD.
  • Wi-Fi connection is unstable after Devil Box has been connected to notebook.
    Please try to solve this by changing Wi-Fi connection to 5Ghz.
  • None of the USB devices and display card (already install in Devilbox) have been detect after Thunderbolt 3 cable connect to Notebook/mini PC.
    Please try to solve this status by these step : Unplug the Devilbox from your Notebook/mini PC by disconnect Thunderbolt 3 cable. Shutdown notebook and also power off Devilbox power supply. Keep both Notebook or Mini PC /Devilbox power off for at least 30 seconds . then press power switch of Devilbox to power on this device . connect Thunderbolt 3 cable back to Devilbox and notebook Power ON the notebook/ mini-PC.
  • Devil Box installation process:
      1. Update the notebook/mini PC to latest version 1607 of windows 10 at first (it might need to reboot several times).
    2. Download driver for display card from AMD/NVIDIA website, and keep it in HDD of notebook /mini PC.
    3. Disconnect all internet connection of Notebook /mini PC, including Wi-Fi and LAN connection.
    4. Connect Devil Box to Notebook /mini PC, the system will detect a standard display device (display card in Devil Box) and USB/LAN device.
    5. Install display driver (download in earlier) for display card in Devil Box.
    6. Reboot system, new display driver should work with external display card.
    7. Connect Wi-Fi / LAN of notebook /mini PC.